Practice Development starts at the First Consultation

Before the course begins, you will be invited to an Ordoline factory tour to observe the aligner production process and ask your questions.
This course is designed for dental professionals, clinic owners, and managers who seek to improve the effectiveness of new patient consultations from a strategic, organizational, and clinic management perspective. Rather than focusing on scripted communication the course addresses how consultation systems, structure, and processes influence patient decision-making and overall practice performance.

The lecturer will present proven communication frameworks and management principles and demonstrate how they can be implemented at the clinic level to achieve more consistent, high-quality, and efficient consultations across the practice.
Key challenges in patient consultations from a management perspective:

• Low patient motivation and time constraints within consultation workflows
• Financial discussions and their impact on case acceptance
• Balancing professionalism with commercial sustainability

Building trust as a strategic driver

• Creating conditions that support faster and more confident patient decision-making

Effective consultation planning at clinic level:

• Designing a structured consultation model that aligns clinical procedures with operational efficiency
• Framing strategies as part of a standardized consultation process, ensuring clarity and consistency without pressure or sales-oriented behavior

Why attend?
This course goes beyond individual communication techniques and focuses on practice development through consultation systems and leadership decisions. It is intended for motivated professionals who want to strengthen patient experience, improve consultation outcomes, and support sustainable clinic growth through a structured and managerial approach.